For Residents

forresidents

It’s been a little more than a decade since the first shovel broke ground on our corner of Burnaby Mountain, and UniverCity has become what its founders always hoped – a complete community that is both admired and emulated as a model of sustainability. We’re proud to provide high-quality housing for more than 3,500 residents, a variety of shops and services, a LEED® Gold standard elementary school, and our crown jewel—the UniverCity Childcare Centre, being hailed as “the greenest daycare on the planet” (and currently undergoing certification as Canada’s first Living Building). Among the buildings, there are footpaths, roadways and transit connections, an expanding Public Art Program and high quality infrastructure including stormwater systems and the planned neighbourhood energy utility.

UniverCity Community Card

As a UniverCity resident, you can take advantage of many services and facilities on Burnaby Mountain. All UniverCity residents are eligible for a Community Card that allows them free or discounted use of many of SFU’s facilities and amenities including the SFU Recreation and Library facilities.
Download the UniverCity Community Card application form (Adobe PDF)

Useful UniverCity Contacts

To access a comprehensive contact list that includes information for all issues pertaining to security, construction, maintenance, landscaping, parking, traffic, waste and recycling, property managers, transit information, and more, please click on the following link: Download a list of Useful UniverCity Contacts (Adobe PDF)

Garbage and Recycling

Each development is responsible for organizing its own garbage pick up and recycling program.

Return-It 6518 Hastings Street, Burnaby BC. Open seven days a week, except holidays, 8am to 4pm.
Staffed info line 604-299-9779
www.return-it.ca/locations/metro-vancouver/burnaby

City of Burnaby Information on recycling and composting options are available on the City of Burnaby website.

Library

Residents of UniverCity are welcome to use books and other library resources within the SFU Library branches at Burnaby (Bennett Library), Vancouver (Belzberg Library) and Surrey (SFU Surrey Library). UniverCity residents are eligible to receive at no cost external borrower cards by showing their UniverCity Community Card. The Library has over 1,300,000 bound volumes and over 16,000 current serial subscriptions. For more information call 778-782-4351 or visit www.lib.sfu.ca.

Live @ UniverCity

Sales and rentals of units in the UniverCity community are not arranged through the SFU Community Trust. With the exception of the Cornerstone Building, individual owners are the facilitators of this transaction. However for all the other buildings in the UniverCity community, the best option is to search through bulletin boards throughout the community or other online sources.

SFU Residence & Housing partners with Places4Students to provide rental housing options in the Burnaby Mountain area.

The following are some useful websites that can help you find rentals in the UniverCity Community:

Parking

On-street Parking is available in designated spaces throughout the community. Please note the two-hour parking maximum along the eastern completed portion of University Crescent. Hourly and daily parking is available to visitors of UniverCity in The Cornerstone and The HUB building. For those requiring additional parking spaces, arrangements can be made by residents to park on campus through SFU Campus Parking. For information call 778-782-5534 or visit www.sfu.ca/parking.

Recreational Services and Athletics

Gym Membership – Residents of UniverCity who would like to use SFU fitness and recreation facilities will receive a 20% discount on the membership fee by showing their UniverCity Community Card. For more information visit www.students.sfu.ca/recreation.

Athletic Events – Residents of UniverCity can attend a variety of varsity sports events. Most sports that take place outdoors can be attended free of charge. For more information visit www.athletics.sfu.ca.

Roads and Pathways at UniverCity

160104 Roads and Pathways 2

For concerns regarding road and/or pathways owned by SFU, please contact: SFU Facilities Management General Office.
phone: 778-782-3582  email: fs-general@sfu.ca

For concerns regarding road and/or pathways owned by the City of Burnaby, please contact: City of Burnaby Engineering Department.
phone; 604-294-7460  email: engineering@burnaby.ca

For concerns regarding private roads, please contact strata representatives.

Safety and Security

Campus Security – Campus Security offers services to UniverCity residents using campus facilities. These include: visitor parking, safewalk escorts and medical and emergency response within the Burnaby Campus boundary. For more information call 778-782-3100 or visit www.sfu.ca/security.

Safe Walk – The Safe Walk Program is restricted to the boundaries of Simon Fraser University property and can be requested by calling 778-782-3100 or by using any of the direct dial telephones located at campus Safe Walk Stations. For more information visit www.sfu.ca/srs/security/patrol-operations/programs/safe-walk.html

Emergency Procedure – In the case of emergency, call 911.
For more information visit www.burnaby.ca/City-Services/Public-Safety/Emergency-Progaram.html
SFU has created emergency response procedures for various hazards for you to reference and to familiarize yourself with so you are ready to react in an emergency situation. For more information visit www.sfu.ca/srs/emergency/response.html

Burnaby Fire Department
For more information visit www.burnabyfire.com.

RCMP
Burnaby RCMP Main Detachment – 6355 Deer Lake Avenue
604-294-7922. For more information visit www.city.burnaby.bc.ca.

Schools

Elementary – University Highlands Elementary School has space for 40 kindergarten and 275 primary school spaces (grades one through seven). The school also provides community space and programs for residents through a partnership with the City of Burnaby. For more information, click here.

Secondary – Children of UniverCity residents who are high school aged will attend Burnaby Mountain Secondary School but are responsible for their own transportation. For more information call 604-664-8552

SFU Community Association

The SFU Community Association was established in 2002 to address matters of mutual interest to the UniverCity community and help facilitate communication between UniverCity residents, the SFU Community Trust, Simon Fraser University, and outside organizations.

The association’s role is to initiate programs and projects that enhance and promote UniverCity as an attractive community to live and work. The SFU Community Association administers the SFU Community Granting Program, to support community events and programs. The Association also acts as a liaison with the Burnaby RCMP and the City of Burnaby on certain issues.

Membership in the Community Association consists of representatives from each strata corporation or housing co-operative, owners of development sites under construction and the SFU Community Trust. The SFU Community Association meets five times a year.

Click here to Download the Association’s Constitution and Bylaws

Residents interested in contacting the Community Association can do so through their building association representative, or by contacting the Trust by phone at 604-291-3000, by email at Info@UniverCity.ca, or drop by the Trust offices in the Cornerstone between 8:30am and 4:30pm, Monday to Friday.

Transportation

Car Co-op – Through the MODO Car Co-op, residents have access to shared automobiles on an hourly or daily basis (fees apply). MODO members are also eligible for an annual pass at about a 15% discount off monthly transit passes. For more information, visit www.modo.coop.

Electric Vehicles – There are four electric vehicle charging stations are located in the P1 level parking lot of The Cornerstone Building.  Electric car charging stations are just one of the many world-class amenities that are now available on Your Mountain.

Transit – Currently four bus routes serve Burnaby Mountain providing frequent and convenient service to locations throughout the Lower Mainland. Please visit www.translink.ca for schedule, route, and fare information.

Walking and Hiking – Burnaby Mountain has an extensive trail system, ranging from easy to challenging hikes. The City of Burnaby has various walking, hiking, and biking trail maps that show a range of trails within SFU property and in the Burnaby Mountain Conservation area. Click here for a map of trails within SFU property and in the Burnaby Mountain Conservation area. Click here for the 2015 City of Burnaby Bike map.

University High Street

Catering to new residents and the broader university community, University High Street and the Cornerstone Mews offers a variety of shops and services. Please see the list of merchants.

Wildlife

Burnaby Mountain is a natural habitat for all sorts of creatures, some of which may cause residents concern. Coyotes, deer, and raccoons are spotted quite often and bears have been known to make appearances. Please ensure that garbage is disposed of properly so that it is not an attractive food source for these animals.

Also be cautious when using trails at dawn or dusk – it is always a good idea to take a friend and let someone know where you are. If you see a large animal in the community, call Campus Security at 778-782-3100. If you see an animal acting in an aggressive manner, please immediately contact the Conservation Officer Service at 1-877-952-7277.

Please click here for a reference guide produced by Metro Vancouver Regional Parks for coexisting with bears that includes information on bear behaviour, tips on avoiding bear run-ins, and practical ways to “bear-proof” your home.